Return Policy

At Kcosmetics, customer satisfaction is very important to us. Please read our return policy carefully before placing an order.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

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  Products must be unopened, unused, and in their original packaging
  
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  Items must be in the same condition received
  
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  Proof of purchase or order number is required
  

Due to hygiene and safety reasons, opened or used skincare and cosmetic products cannot be returned or refunded unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at kcosmeticss0@gmail.com

Please include:

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  Your order number
  
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  Photos of the item and packaging
  
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  A brief description of the issue
  

We will review the issue and offer a replacement, store credit, or refund if approved.